United Kingdom: guide for Ukrainians
Official pages and hotlines, where to settle your status, Ukrainian consular posts and Passport Service centres with addresses, mobile operators, banks and the emergency number.
This is not legal advice. Addresses and hours change. Before you travel, check the page of the office itself.
Official information and help
State pages for people from Ukraine: status, housing, benefits, work and schools in this country.
- How the status is extended
- The Ukraine Permission Extension scheme now gives a further 24 months. The application is free, with no health surcharge, and can be made up to 90 days before your current permission ends.
- Where status and residence are handled
- Home Office, UK Visas and Immigration
- In an emergency
- Emergency number: 999 / 112.
- Your number for work and taxes
- For work, taxes and many accounts you will need: National Insurance number.
Consular posts of Ukraine
Passports, citizenship, certificates, powers of attorney, help in a crisis. A visit is booked free of charge through e-Consul.
Passport Service "Document"
Passports for travel abroad and ID cards, also both in one visit. Book in the electronic queue on the service’s site.
SIM card and mobile operators
The largest operators: EE, O2, Vodafone, Three. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator Ofcom publishes coverage maps and consumer information about operators.
Bank account
The largest banks: Barclays, HSBC, Lloyds, NatWest, Monzo. A bank usually asks for a passport, proof of address and of your status: ask the branch which documents it accepts from Ukrainians.
More for you
Answers that are the same in every country: booking a consulate, the validity of a passport, the rules for men aged 18 to 60, the crisis line and Erasmus+.