Canada: guide for Ukrainians
Official pages and hotlines, where to settle your status, Ukrainian consular posts and Passport Service centres with addresses, mobile operators, banks and the emergency number.
This is not legal advice. Addresses and hours change. Before you travel, check the page of the office itself.
Official information and help
State pages for people from Ukraine: status, housing, benefits, work and schools in this country.
Canada.caExtend your work permit
- How the status is extended
- Those who came under CUAET by 31 March 2024 (or by 31 December 2024 with permission) can apply until 31 March 2027 to extend an open work permit for up to three years. Study permits and visitor status are extended in the regular way, with the usual fees.
- Where status and residence are handled
- IRCC
- In an emergency
- Emergency number: 911.
- Your number for work and taxes
- For work, taxes and many accounts you will need: SIN.
Consular posts of Ukraine
Passports, citizenship, certificates, powers of attorney, help in a crisis. A visit is booked free of charge through e-Consul.
Passport Service "Document"
Passports for travel abroad and ID cards, also both in one visit. Book in the electronic queue on the service’s site.
SIM card and mobile operators
The largest operators: Rogers, Bell, Telus. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator CRTC publishes coverage maps and consumer information about operators.
Bank account
The largest banks: RBC, TD, Scotiabank, BMO, CIBC. A bank usually asks for a passport, proof of address and of your status: ask the branch which documents it accepts from Ukrainians.
More for you
Answers that are the same in every country: booking a consulate, the validity of a passport, the rules for men aged 18 to 60, the crisis line and Erasmus+.