Ukrainians in other countries
Where to make documents, how to find your consulate, whom to call in a crisis and how to join Erasmus+ from the country where you live.
13 answers in 1 parts
This is not legal advice. The rules change often. Before you decide anything, open the official page linked under the answer or call the information line. The foundation does not handle residence cases.
Choose your country
Mobile operators, banks, the number you need for work, Ukrainian consular posts and Passport Service centres in sixteen countries.
Poland
- SIM card and mobile operators
- The largest operators: Orange, Play, Plus, T-Mobile. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator UKE publishes coverage maps and consumer information about operators. UKE
- Bank account
- The largest banks: PKO BP, Pekao, mBank, ING, Santander. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: PESEL.
- Ukrainian documents
- Consular posts of Ukraine: Warszawa +48 22 621 39 79, Kraków, Gdańsk, Wrocław, Lublin, Poznań. Book through e-Consul. Passport Service "Document" centres: Warszawa, Kraków, Wrocław, Gdańsk.
- In an emergency
- Emergency number: 112.
Germany
- SIM card and mobile operators
- The largest operators: Telekom, Vodafone, O2. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator Bundesnetzagentur publishes coverage maps and consumer information about operators. Bundesnetzagentur
- Bank account
- The largest banks: Sparkasse, Deutsche Bank, Commerzbank, ING, N26. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: Steuer-ID, Anmeldung.
- Ukrainian documents
- Consular posts of Ukraine: Berlin +49 30 2888 7170, Hamburg, Düsseldorf, München, Frankfurt am Main. Book through e-Consul. Passport Service "Document" centres: Berlin, Köln, München.
- In an emergency
- Emergency number: 112.
Czechia
- SIM card and mobile operators
- The largest operators: O2, T-Mobile, Vodafone. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator ČTÚ publishes coverage maps and consumer information about operators. ČTÚ
- Bank account
- The largest banks: Česká spořitelna, ČSOB, Komerční banka, Air Bank. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: rodné číslo.
- Ukrainian documents
- Consular posts of Ukraine: Praha +420 227 020 212, Brno. Book through e-Consul. Passport Service "Document" centres: Praha.
- In an emergency
- Emergency number: 112.
Slovakia
- SIM card and mobile operators
- The largest operators: Orange, Telekom, O2, 4ka. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator Úrad pre reguláciu elektronických komunikácií publishes coverage maps and consumer information about operators. Úrad pre reguláciu elektronických komunikácií
- Bank account
- The largest banks: Slovenská sporiteľňa, VÚB, Tatra banka. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: rodné číslo.
- Ukrainian documents
- Consular posts of Ukraine: Bratislava +421 259 202 821, Prešov. Book through e-Consul. Passport Service "Document" centres: Bratislava.
- In an emergency
- Emergency number: 112.
Spain
- SIM card and mobile operators
- The largest operators: Movistar, Orange, Vodafone, Yoigo. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator CNMC publishes coverage maps and consumer information about operators. CNMC
- Bank account
- The largest banks: CaixaBank, Santander, BBVA, Sabadell. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: NIE.
- Ukrainian documents
- Consular posts of Ukraine: Madrid +34 917 489 378, Barcelona, Málaga. Book through e-Consul. Passport Service "Document" centres: Madrid, Valencia, Barcelona.
- In an emergency
- Emergency number: 112.
Italy
- SIM card and mobile operators
- The largest operators: TIM, Vodafone, WindTre, Iliad. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator AGCOM publishes coverage maps and consumer information about operators. AGCOM
- Bank account
- The largest banks: Intesa Sanpaolo, UniCredit, Poste Italiane. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: codice fiscale.
- Ukrainian documents
- Consular posts of Ukraine: Roma +39 06 8200 3641, Milano, Napoli. Book through e-Consul. Passport Service "Document" centres: Milano.
- In an emergency
- Emergency number: 112.
France
- SIM card and mobile operators
- The largest operators: Orange, SFR, Bouygues Telecom, Free. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator Arcep publishes coverage maps and consumer information about operators. Arcep
- Bank account
- The largest banks: BNP Paribas, Crédit Agricole, Société Générale, La Banque Postale. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: numéro de sécurité sociale.
- Ukrainian documents
- Consular posts of Ukraine: Paris +33 7 66 46 25 87, Lyon. Book through e-Consul. There is no Passport Service centre here: passports are made at the consulate.
- In an emergency
- Emergency number: 112.
Austria
- SIM card and mobile operators
- The largest operators: A1, Magenta, Drei. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator RTR publishes coverage maps and consumer information about operators. RTR
- Bank account
- The largest banks: Erste Bank, Raiffeisen, BAWAG. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: Meldezettel, Sozialversicherungsnummer.
- Ukrainian documents
- Consular posts of Ukraine: Wien +43 1 479 7172 22. Book through e-Consul. There is no Passport Service centre here: passports are made at the consulate.
- In an emergency
- Emergency number: 112.
Belgium
- SIM card and mobile operators
- The largest operators: Proximus, Orange, Telenet. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator BIPT publishes coverage maps and consumer information about operators. BIPT
- Bank account
- The largest banks: KBC, BNP Paribas Fortis, Belfius, ING. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: numéro de registre national.
- Ukrainian documents
- Consular posts of Ukraine: Bruxelles +32 2 379 2119. Book through e-Consul. Passport Service "Document" centres: Kortrijk.
- In an emergency
- Emergency number: 112.
Netherlands
- SIM card and mobile operators
- The largest operators: KPN, Odido, Vodafone. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator ACM publishes coverage maps and consumer information about operators. ACM
- Bank account
- The largest banks: ING, Rabobank, ABN AMRO. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: BSN.
- Ukrainian documents
- Consular posts of Ukraine: Den Haag +31 70 362 6095. Book through e-Consul. There is no Passport Service centre here: passports are made at the consulate.
- In an emergency
- Emergency number: 112.
Ireland
- SIM card and mobile operators
- The largest operators: Vodafone, Three, eir. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator ComReg publishes coverage maps and consumer information about operators. ComReg
- Bank account
- The largest banks: AIB, Bank of Ireland, PTSB. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: PPS number.
- Ukrainian documents
- Consular posts of Ukraine: Dublin. Book through e-Consul. There is no Passport Service centre here: passports are made at the consulate.
- In an emergency
- Emergency number: 112.
Portugal
- SIM card and mobile operators
- The largest operators: MEO, NOS, Vodafone. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator ANACOM publishes coverage maps and consumer information about operators. ANACOM
- Bank account
- The largest banks: Caixa Geral de Depósitos, Millennium BCP, Novobanco. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: NIF.
- Ukrainian documents
- Consular posts of Ukraine: Lisboa +351 213 015 049, Porto. Book through e-Consul. There is no Passport Service centre here: passports are made at the consulate.
- In an emergency
- Emergency number: 112.
Bulgaria
- SIM card and mobile operators
- The largest operators: A1, Yettel, Vivacom. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator CRC publishes coverage maps and consumer information about operators. CRC
- Bank account
- The largest banks: DSK Bank, UniCredit Bulbank, Postbank. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
- Your number for work and taxes
- For work, taxes and many accounts you will need: ЛНЧ.
- Ukrainian documents
- Consular posts of Ukraine: Sofia. Book through e-Consul. Passport Service "Document" centres: Varna.
- In an emergency
- Emergency number: 112.
United Kingdom
- SIM card and mobile operators
- The largest operators: EE, O2, Vodafone, Three. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator Ofcom publishes coverage maps and consumer information about operators. Ofcom
- Bank account
- The largest banks: Barclays, HSBC, Lloyds, NatWest, Monzo. A bank usually asks for a passport, proof of address and of your status: ask the branch which documents it accepts from Ukrainians.
- Your number for work and taxes
- For work, taxes and many accounts you will need: National Insurance number.
- Ukrainian documents
- Consular posts of Ukraine: London +44 20 7727 3567, Edinburgh. Book through e-Consul. Passport Service "Document" centres: London.
- In an emergency
- Emergency number: 999 / 112.
Canada
- SIM card and mobile operators
- The largest operators: Rogers, Bell, Telus. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator CRTC publishes coverage maps and consumer information about operators. CRTC
- Bank account
- The largest banks: RBC, TD, Scotiabank, BMO, CIBC. A bank usually asks for a passport, proof of address and of your status: ask the branch which documents it accepts from Ukrainians.
- Your number for work and taxes
- For work, taxes and many accounts you will need: SIN.
- Ukrainian documents
- Consular posts of Ukraine: Ottawa +1 613 230 8015, Toronto, Edmonton. Book through e-Consul. Passport Service "Document" centres: Toronto, Burlington.
- In an emergency
- Emergency number: 911.
United States
- SIM card and mobile operators
- The largest operators: AT&T, Verizon, T-Mobile. A SIM card is sold in the operator’s shops and in supermarkets. Take your passport: the shop may ask for a document. The telecom regulator FCC publishes coverage maps and consumer information about operators. FCC
- Bank account
- The largest banks: Chase, Bank of America, Wells Fargo, Citi. A bank usually asks for a passport, proof of address and of your status: ask the branch which documents it accepts from Ukrainians.
- Your number for work and taxes
- For work, taxes and many accounts you will need: SSN / ITIN.
- Ukrainian documents
- Consular posts of Ukraine: Washington +1 202 349 2920, New York, Chicago, San Francisco, Houston. Book through e-Consul. There is no Passport Service centre here: passports are made at the consulate.
- In an emergency
- Emergency number: 911.
Operators and banks are the largest in each country, not a recommendation. Your country is missing? Use the ministry’s catalogue of consular posts and the EU page with contacts by country. mfa.gov.ua commission.europa.eu
Who are you and what is your situation?
Get a local SIM card
Go to an operator’s shop with your passport: in many countries, among them Poland, Germany, Spain, Italy, France, Austria, Belgium, Slovakia and Bulgaria, a card must be registered to a document. Start with a prepaid card: it needs no contract, bank account or local number. The national telecom regulator shows the coverage of every operator, and the names of the operators in sixteen countries are in our guide.
The full answer and sourcesOpen a bank account
In every EU country a person who lives there legally has the right to a basic payment account: a bank may refuse only for reasons set by law. Take your passport, the document of your stay and proof of address; the local personal or tax number is often needed too. Outside the EU the rules are set by each bank. The largest banks in sixteen countries are listed in our guide.
The full answer and sourcesWhere to make documents
The Passport Service "Document" has 47 centres in 13 countries. Outside Ukraine and Poland they work in Germany (Berlin, Cologne, Munich), Spain (Madrid, Valencia, Barcelona), Italy (Milan), Czechia (Prague), Slovakia (Bratislava), Bulgaria (Varna), the United Kingdom (London), Canada (Toronto, Burlington), Moldova (Chișinău), Belgium (Kortrijk) and Slovenia (Ljubljana). They make passports for travel abroad and ID cards; addresses, hours and booking are on the service’s site. Everywhere else, go to a Ukrainian consulate.
The full answer and sourcesFind your consulate
The foreign ministry’s site has a catalogue of all embassies and consulates with addresses, phones, hours and consular districts: type the name of the country in the search. A visit is booked through e-Consul, free of charge. Check which post serves your district and whether it provides the service you need: honorary consulates usually do not issue documents.
The full answer and sourcesBook a visit
Through the e-Consul system; booking is free. You sign in with Diia.Signature, an electronic signature or BankID. New slots open every day at 9:00 local time, and when there are none you can join the waiting list. Never pay intermediaries for a slot.
The full answer and sourcesProtection across the EU
The protection itself is common to the whole EU and now runs until 4 March 2028, with the rule on military obligations for new applications since 31 July 2026. Everything else is set by each country: how to register, housing, benefits, healthcare and work. This guide describes Poland; for another country use the pages of its migration authority.
The full answer and sourcesErasmus+ from your country
Yes. You take part as a resident of the country where you live, through an organisation from that country: look for the partner from your country in the call, or ask the National Agency there. Our calls always list the countries of residence they accept. The European Solidarity Corps and DiscoverEU are also open to residents of EU countries.
The full answer and sourcesIn a crisis
In danger, call the local emergency number: 112 works across the European Union. For Ukrainian citizens in a crisis abroad (detention, an accident, a serious illness, a death) the foreign ministry keeps a hotline: +380 44 238 15 88, [email protected]. It is not for booking ordinary consular visits.
The full answer and sources
Ukrainians in other countries
Documents, consulates, the crisis line and Erasmus+ for those who live outside Poland.
I live in another country. Where can I get Ukrainian documents?
The Passport Service "Document" has 47 centres in 13 countries. Outside Ukraine and Poland they work in Germany (Berlin, Cologne, Munich), Spain (Madrid, Valencia, Barcelona), Italy (Milan), Czechia (Prague), Slovakia (Bratislava), Bulgaria (Varna), the United Kingdom (London), Canada (Toronto, Burlington), Moldova (Chișinău), Belgium (Kortrijk) and Slovenia (Ljubljana). They make passports for travel abroad and ID cards; addresses, hours and booking are on the service’s site. Everywhere else, go to a Ukrainian consulate.
Passport Service (DP "Document")Embassy of Ukraine in Poland
How do I find a Ukrainian consulate in my country?
The foreign ministry’s site has a catalogue of all embassies and consulates with addresses, phones, hours and consular districts: type the name of the country in the search. A visit is booked through e-Consul, free of charge. Check which post serves your district and whether it provides the service you need: honorary consulates usually do not issue documents.
How do I book a visit to a Ukrainian consulate?
Through the e-Consul system; booking is free. You sign in with Diia.Signature, an electronic signature or BankID. New slots open every day at 9:00 local time, and when there are none you can join the waiting list. Never pay intermediaries for a slot.
How do I buy a SIM card in another country?
Go to an operator’s shop with your passport: in many countries, among them Poland, Germany, Spain, Italy, France, Austria, Belgium, Slovakia and Bulgaria, a card must be registered to a document. Start with a prepaid card: it needs no contract, bank account or local number. The national telecom regulator shows the coverage of every operator, and the names of the operators in sixteen countries are in our guide.
How do I open a bank account in another country?
In every EU country a person who lives there legally has the right to a basic payment account: a bank may refuse only for reasons set by law. Take your passport, the document of your stay and proof of address; the local personal or tax number is often needed too. Outside the EU the rules are set by each bank. The largest banks in sixteen countries are listed in our guide.
How long is a Ukrainian passport valid and how many can I have?
A passport for travel abroad can be made from birth. It is valid for 4 years for a child under 16 and for 10 years from the age of 16. You can hold no more than two valid ones at a time.
Passport Service (DP "Document")Embassy of Ukraine in Poland
I am a man aged 18 to 60. Can I get Ukrainian documents abroad?
Men aged 18 to 60 must show a military registration document that is valid on the day of the visit: the electronic one from the Reserve+ app is enough. The service is refused if the document is missing, invalid or its data need updating. It is not required for the identity card for return to Ukraine.
Passport Service (DP "Document")Embassy of Ukraine in Poland
What is consular registration and do I need it?
It is a record of Ukrainian citizens who live abroad. Temporary registration is voluntary, is usually made for a year and can be extended, up to five years; you can be registered at one consular post only. The application is considered within 10 working days, and registering children under 16 is free. It is obligatory only for adopted children.
Can a Ukrainian consulate put an apostille or certify documents?
A consulate does not put an apostille: it is issued by the authorised body of the country where the document comes from. A consul can certify powers of attorney, statements, wills, signatures and copies, but not contracts selling real estate in Ukraine.
Can I get a Ukrainian tax number abroad?
Yes. Since 2026 an application for the taxpayer card (RNOKPP) can be filed electronically through e-Consul, and also through a consular post, including for children through their legal representatives.
I am abroad and in trouble. Whom do I call?
In danger, call the local emergency number: 112 works across the European Union. For Ukrainian citizens in a crisis abroad (detention, an accident, a serious illness, a death) the foreign ministry keeps a hotline: +380 44 238 15 88, [email protected]. It is not for booking ordinary consular visits.
Does temporary protection work the same in every EU country?
The protection itself is common to the whole EU and now runs until 4 March 2028, with the rule on military obligations for new applications since 31 July 2026. Everything else is set by each country: how to register, housing, benefits, healthcare and work. This guide describes Poland; for another country use the pages of its migration authority.
I live in another EU country. Can I join Erasmus+ projects?
Yes. You take part as a resident of the country where you live, through an organisation from that country: look for the partner from your country in the call, or ask the National Agency there. Our calls always list the countries of residence they accept. The European Solidarity Corps and DiscoverEU are also open to residents of EU countries.