Slovakia: guide for Ukrainians
Official pages and hotlines, where to settle your status, Ukrainian consular posts and Passport Service centres with addresses, mobile operators, banks and the emergency number.
This is not legal advice. Addresses and hours change. Before you travel, check the page of the office itself.
Official information and help
State pages for people from Ukraine: status, housing, benefits, work and schools in this country.
- Hotline for people from Ukraine
- +421 513 816 111
- How the status is extended
- Temporary refuge was extended until 4 March 2027, and the status of those who already hold it was extended with it. New applications go to the Foreign Police, by appointment.
- Where status and residence are handled
- Oddelenie cudzineckej polície
- In an emergency
- Emergency number: 112.
- Your number for work and taxes
- For work, taxes and many accounts you will need: rodné číslo.
Consular posts of Ukraine
Passports, citizenship, certificates, powers of attorney, help in a crisis. A visit is booked free of charge through e-Consul.
Passport Service "Document"
Passports for travel abroad and ID cards, also both in one visit. Book in the electronic queue on the service’s site.
SIM card and mobile operators
The largest operators: Orange, Telekom, O2, 4ka. A SIM card is sold in the operator’s shops and in supermarkets. By law the card is registered to an identity document, so take your passport. The telecom regulator Úrad pre reguláciu elektronických komunikácií publishes coverage maps and consumer information about operators.
Bank account
The largest banks: Slovenská sporiteľňa, VÚB, Tatra banka. In the EU everyone who lives in the country legally has the right to a basic payment account. A bank usually asks for a passport, the document of your stay and an address.
More for you
Answers that are the same in every country: booking a consulate, the validity of a passport, the rules for men aged 18 to 60, the crisis line and Erasmus+.